City & Borough of Juneau (CBJ)

Water Service Line Material Survey

The City and Borough of Juneau (CBJ) is performing a Water Service Line Material Survey (also known as a Lead Service Line Inventory) for all buildings served by the CBJ water utility. The United States Environmental Project Agency’s (USEPA) Safe Drinking Water Act requires that public water systems – like the CBJ water utility – perform these surveys to identify where lead service lines exist in water systems. The City and Borough of Juneau (CBJ) has contracted Geosyntec Consultants to perform the survey.

Why is the CBJ performing a Water Service Line Material Survey?

The United States Environmental Project Agency’s (USEPA) Safe Drinking Water Act requires that community water systems – like the CBJ water utility

– perform these surveys to identify where lead service lines exist in water systems. The City and Borough of Juneau (CBJ) has contracted Geosyntec Consultants to run the survey and perform outreach regarding the survey.

What is a water service line?

A water service line is the pipe that leads from the CBJ water main to your house or business. It is installed during the process of constructing a building and is the responsibility of the building owner or homeowner.

Service Line Illustration with House

Why doesn’t CBJ already know what the service line material is for houses and buildings in Juneau?

While water main lines are the responsibility of CBJ, water service lines are installed by the builder or construction company that built the dwelling or building. Service line materials have changed over the years and builders are not required to inform the CBJ what type of service line materials they used on a house or building. It’s important that the CBJ gets the information from the property owner to determine if lead service lines are used in the house or building.

Should residents be worried about lead pipes?

The water mains servicing CBJ water utility customers are not made of lead. However, since lead contamination of drinking water can result in health problems, the CBJ encourages property owners to complete the survey to help us gain a better understanding of the types of service line materials in use.

I performed the water service line material tests, but I’m still not sure about my service line material. What do I do?

If you performed the scratch and magnet test and still aren’t sure what your material is, you can upload photos of the service line via our online survey. Click here to start the survey.

Where can I get this survey in another format or language?

If you have further questions about this survey or need the survey materials in another format or language, contact the CBJ Water Utility at 907-586-0393 or e-mail CBJ.Utility@juneau.gov.

Where can I find more information about Alaska’s compliance with the USEPA Safe Drinking Water Act?

Visit https://dec.alaska.gov/eh/dw/lcrr/.

Is this survey confidential?

Lead Service Line Inventory (LSLI) survey responses will be kept confidential while they are being compiled and verified by the CBJ and the State. Once completed, the results of the LSLI will be made available publicly as per the Alaska Public Records Act (PRA; AS 40.25.100 – AS 40.25.295).